Terms & Conditions

TERMS & CONDITIONS — Terms and conditions for the sale of digital products and live events through the online store located at hustlechill.cz

NAME: HUSTLE EDUCATION, s.r.o. · ADDRESS: Příčná 1892/4, Nové Město (Prague 1), 110 00 Prague, Czech Republic · Company ID (IČO): 23241381 · File No.: C 423814/MSPH, Municipal Court in Prague

1.1. These terms and conditions (the “Terms”) of the legal entity with the registered office and identification number stated above, registered in the Commercial Register (the “Seller”), govern, in accordance with Section 1751(1) of Act No. 89/2012 Coll., the Civil Code (the “Civil Code”), the mutual rights and obligations of the parties arising in connection with or on the basis of a purchase agreement (the “Purchase Agreement”) concluded between the Seller and another natural person or legal entity (the “Buyer”) through the Seller’s online store. The online store is operated by the Seller at www.hustlechill.cz via a web interface (the “Store Web Interface”).

1.2. The Terms further govern the rights and obligations of the parties in connection with the use of the Seller’s website located at www.hustlechill.cz (the “Website”) and other related legal relationships. Information published on the Website also forms part of the Terms.

1.3. Deviating provisions agreed in the Purchase Agreement take precedence over the provisions of the Terms. The provisions of the Terms take precedence over information published on the Website.

1.4. The provisions of the Terms form an integral part of the Purchase Agreement, in the version effective as of the date of its conclusion.

2. User Account

2.1. Based on the Buyer’s registration on the Website, the Buyer may access their user interface hosted on the www.skool.com platform. From this user interface, the Buyer may place orders for goods (the “User Account”). The Buyer may also order goods without registration, directly from the Store Web Interface.

2.2. Access to the User Account is secured by a username and password. The Buyer must keep the information required to access their User Account confidential and prevent its use by any third party, and acknowledges that the Seller bears no liability for the Buyer’s breach of this obligation.

2.3. The Seller may cancel the User Account, in particular where the Buyer has not used it for more than 1 year, or where the Buyer breaches their obligations under the Purchase Agreement (including the Terms).

2.4. The Buyer acknowledges that the User Account may not be available continuously, in particular due to necessary maintenance of the Seller’s hardware and software, or of third-party hardware and software.

3. Conclusion of the Purchase Agreement

3.1. The Store Web Interface contains a list of goods offered for sale by the Seller, including the prices of the individual goods. The prices are stated exclusive of value added tax. The offer of goods and their prices remain valid for as long as they are displayed in the Store Web Interface. This provision does not limit the Seller’s ability to conclude a Purchase Agreement on individually negotiated terms. All offers of goods placed in the Store Web Interface are non-binding, and the Seller is not obliged to conclude a Purchase Agreement in respect of such goods.

3.2. To order goods, the Buyer completes the order form in the Store Web Interface. The order form contains, in particular, information about the ordered goods (which the Buyer “places” in the electronic shopping cart of the Store Web Interface) and the method of payment of the purchase price (together, the “Order”).

3.3. Before submitting the Order to the Seller, the Buyer may review and change the data entered in the Order, including the ability to identify and correct errors made when entering data. The Buyer submits the Order by clicking the “Pay and subscribe” button in the payment gateway. The data stated in the Order are deemed correct by the Seller. Promptly upon receiving the Order, the Seller will confirm its receipt to the Buyer by email, sent to the Buyer’s email address stated in the user interface or in the Order (the “Buyer’s Email Address”).

3.4. The contractual relationship between the Seller and the Buyer is established upon acceptance of the invitation to the user account on the www.skool.com platform.

3.5. The Buyer acknowledges that the Seller is not obliged to conclude a Purchase Agreement, in particular with persons who have previously materially breached a Purchase Agreement (including the Terms).

3.6. The Buyer agrees to the use of means of remote communication in concluding the Purchase Agreement. Any costs incurred by the Buyer in using means of remote communication in connection with concluding the Purchase Agreement (internet connection costs, telephone call costs) are borne by the Buyer.

4. Price and Payment Terms

4.1. The Buyer may pay the price of the goods to the Seller only by payment transfer. The price may be paid in a single payment or in two instalments at no extra charge, provided this option is stated in the description of the specific product. The amount and any due dates of the individual instalments are always specified in the product description. If the second instalment is overdue, the Seller may suspend access to the product until it has been paid.

4.2. The Order is deemed accepted at the moment the payment (or, in the case of instalments, the first instalment) is credited to the Seller’s account. From that moment, the Order is binding on both parties. The invoice for the Order will be available to the Buyer at any time on the www.skool.com user platform.

4.3. Based on the accepted Order, access to the purchased product will appear in the Buyer’s User Account. The product takes the form of PDF materials, video presentations, and more.

4.4. The Buyer is informed that the Order has been concluded by email, in the form of an invitation to the user platform.

4.5. The Buyer takes delivery of the product by opening and downloading the first products in their User Account. The first download of the Product, or delivery of a link to the program access page, constitutes valid acceptance of the Product by the Buyer (“Acceptance”).

4.6. The Buyer further acknowledges that the Product contains materials subject to the author’s intellectual property rights. All materials are therefore intended solely for the Buyer. The Buyer undertakes not to distribute these materials further, nor to share received links with other people. The Buyer undertakes not to further distribute the course or provide the materials to third parties. Unauthorized distribution of the Product by third parties may have legal consequences for the Buyer.

4.7. Form and method of recurring payments: a) A recurring payment is a payment charged repeatedly by the Seller at regular intervals. b) By confirming the Order and the Terms, the Buyer confirms the setup of a recurring payment. c) The maximum amount of the recurring payment will be €12.99 monthly or €129 yearly, depending on the purchased product. d) The recurrence and the amount are fixed and unchangeable on the Seller’s part. e) Recurring payments are made on a monthly, semi-annual, or annual cycle, as clearly indicated at the time of ordering. f) The recurring payment date is fixed and is the same as the date of the first order. g) Communication with the Buyer regarding recurring payments is carried out via the email address hustlechillpodcast@gmail.com or can be canceled manually in Stripe Customer Portal: https://billing.stripe.com/p/login/3cIeVd14Z5yVby55Ff63K0 . h) A recurring payment may be cancelled at any time during the provision of the service, in writing, via the email address hustlechillpodcast@gmail.com. Payment methods are connected to the payment gateway of Stripe, Inc., which provides secure technology for accepting payment cards and online bank transfers. You enter payment card and credit card numbers and e-banking passwords via Stripe, Inc.’s secure and trusted channel.

5. Online Video Course

5.1. The Company provides the Customer with access to the electronic course via a user account, where the Customer has the right to watch educational videos and read educational texts. The electronic course will be made available to the Customer no later than 5 business days from the date the payment for access is received. The Service is deemed to be provided to the Customer at the moment the Customer logs into the user account through which the electronic course is provided. The Customer agrees that the Company will begin providing educational services through the electronic course under these terms, and the Customer therefore has no right to withdraw from the agreement under the relevant provisions of the Civil Code before the expiry of the statutory withdrawal period.

The Customer may use the content of the electronic course exclusively for their personal needs and may not share the content with third parties or distribute it in any way. Furthermore, the Customer may not download the educational videos or texts, store them on digital media, make copies of them, or otherwise record them without the Company’s consent. The Customer acknowledges that the content of the electronic course is protected by copyright as the Company’s copyrighted work.

The Customer is informed that, due to technical problems, system updates, and necessary maintenance, their user account may be temporarily non-functional or unavailable. The maximum period for which the user account may be unavailable will not exceed 24 hours in any one calendar month. The Company is not liable for such temporary non-functionality or unavailability of the user account caused by the Customer or a third party. The educational videos, educational texts, and content of the electronic course are the Company’s copyrighted work.

6. Complaints Procedure

6.1. The Customer/Client must report any complaint via electronic communication, in particular by email to hustlechillpodcast@gmail.com. A complaint cannot be made once the Service/Product has already been performed. The complaint must be sent from the email address provided in the form when ordering the Services/Products. The essential details include, in particular, the first name, surname, email address, phone number, and the subject of the complaint. The Customer/Client will be informed about the progress of the complaint via electronic communication.

7. Other Rights and Obligations

7.1. The Buyer acquires ownership of the goods upon payment of the full purchase price of the goods.

7.2. The Buyer acknowledges that the software and other components making up the Store Web Interface (including photographs of the offered goods) are protected by copyright. The Buyer undertakes not to engage in any activity that could enable the Buyer or third parties to interfere with or make unauthorized use of the software or other components making up the Store Web Interface.

7.3. When using the Store Web Interface, the Buyer may not use mechanisms, software, or other procedures that could negatively affect its operation. The Store Web Interface may only be used to an extent that does not impair the rights of the Seller’s other customers and that is consistent with its intended purpose.

7.4. The Buyer acknowledges that the Seller is not liable for errors arising as a result of third-party interference with the Website or as a result of use of the Website contrary to its intended purpose.

8. Personal Data and Commercial Communications

8.1. The Buyer consents to the processing of the following personal data: first name and surname, home address, company identification number, tax identification number, email address, phone number, user information about their behavior in the web interface, settings of the programs used, online behavior, and cookies (together, the “Personal Data”), for the marketing and business purposes of the Seller and third parties.

8.2. The Buyer consents to the processing of Personal Data by the Seller for the purposes of exercising rights and performing obligations under the Purchase Agreement and for the purposes of sending information and commercial communications. The Seller may entrust the processing of the Buyer’s Personal Data to a third party as a processor. Apart from persons transporting the goods, Personal Data will not be transferred by the Seller to any third party without the Buyer’s prior consent.

8.3. The Buyer acknowledges that they must state their Personal Data correctly and truthfully (during registration on the Website, in their User Account, and when placing an Order via the Store Web Interface), and that they must inform the Seller of any change to their Personal Data without undue delay.

8.4. Personal Data will be processed for an indefinite period. Personal Data will be processed electronically by automated means or in printed form by non-automated means.

8.5. The Buyer confirms that the Personal Data provided are accurate and that they have been informed that the provision of Personal Data is voluntary. The Buyer declares that they have been informed that consent to the processing of Personal Data may be withdrawn vis-à-vis the Seller by written notice delivered to the Seller’s address.

8.6. If the Buyer requests information about the processing of their Personal Data, the Seller is obliged to provide such information. The Seller has the right to request reasonable compensation for providing the information under the preceding sentence, not exceeding the costs necessary to provide the information.

8.7. The Buyer consents to receiving information related to the Seller’s goods, services, or business at the Buyer’s email address, and further consents to receiving commercial communications from the Seller at the Buyer’s email address.

8.8. Supervisory authority in the area of personal data protection is exercised by the Office for Personal Data Protection (Úřad pro ochranu osobních údajů), seated in Prague, which the Buyer may contact in the event of a breach of the protection of their personal data by the Seller.

9. Final Provisions

9.1. The Czech Trade Inspection Authority (Česká obchodní inspekce), with its registered office at Štěpánská 567/15, 120 00 Prague, ID No. 000 20 859, website www.coi.cz, is competent for the out-of-court resolution of consumer disputes arising from Purchase Agreements concluded under these Terms. Initiating an out-of-court dispute resolution does not affect the Buyer’s right to contact supervisory and state oversight authorities.

9.2. Unless agreed otherwise, all correspondence related to the Purchase Agreement must be delivered to the other party in writing — by email, in person, or by registered mail via a postal service provider (at the sender’s choice). Withdrawal from the agreement must be delivered to the Seller in writing, in paper form. Correspondence to the Buyer is delivered to the email address stated in their User Account.

9.3. If the relationship connected with the use of the Website or the legal relationship established by the Purchase Agreement contains an international (foreign) element, the parties agree that the relationship is governed by Czech law. This does not affect consumer rights arising from generally binding legal regulations.

9.4. If any provision of the Terms is or becomes invalid or ineffective, it shall be replaced by a provision whose meaning comes as close as possible to that of the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the remaining provisions. Amendments and supplements to the Purchase Agreement or the Terms require written form.

9.5. Seller’s contact details: HUSTLE EDUCATION, s.r.o., registered office: U studánky Příčná 1892/4, Nové Město (Prague 1), 110 00 Prague, Czech Republic, Company ID (IČO): 23241381, hustlechillpodcast@gmail.com.

9.6. These Terms take effect on 13 March 2024.